Returns & Refunds

we offer a returns & exchange only if the item is broken or you received the wrong item.

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. 

If you made a purchace and didn't received your goods within 14 days please contact us via email or message us through our contact page, please use the template below.  


Order number:
Explain your issue:

*** we can exchange one for you, but buyer responsible to shipping cost***

***Unfortunately, we cannot accept returns & refund on sale items or gift cards.***

**we do not offer refunds**

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.